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Cookie Policy

This policy explains what exactly cookies are, the different types of cookies we use and how they will affect your experience on this website. Please read it carefully so you have all the information you need to make yourself comfortable about how we use cookies when you are visiting and using our website.

About cookies

A cookie is information that a website puts on your computer so that it can remember something about you at a later time. Typically, a cookie records your preferences when using a particular site. It recognises you when you navigate different pages of the website, or return to the website.

However, it is important to understand that cookies do not collect nor store any personally identifiable information about you. In other words, you are remembered as an anonymous user, and the information stored by cookies is never linked to your name.

Each request for a Web page is independent of all other requests. For this reason, the Web page server has no memory of what pages it has sent to a user previously or anything about your previous visits. A cookie is a mechanism that allows the server to remember what you have done before on the website and make your experience better.

As an example, cookies are commonly used to rotate the banner adverts that a site sends so that it doesn't keep sending the same advert as it sends you a succession of requested pages. They can also be used to customize pages for you based on your browser type or other information you may have provided the Web site. You will find below full details of the cookies used on this website.

You can view the cookies that have been stored on your hard disk (although the content stored in each cookie may not make much sense to you). The location of the cookies depends on the browser.

There are 4 types of cookies are used on this website:

  • Session Cookies: allowing us to "remember" the pages you previously visited on our website and the actions you have taken during your session. Those expire at the end of the user session, when you close your web browser.
  • Persistent Cookies: these take the form of a text file which will be stored by your browser and will remain valid until their set expiry date (unless you delete them before the expiry date). Persistent cookies help us to determine your preferences. 
  • First Party Cookies: are owned by us although they can sometimes get set up by Third Parties we work with (e.g. Google Analytics). The data they contain, however, is sent to our servers only. 
  • Third Party Cookies: these are cookies from any other domain, such as recommended product and advertising services. 

Cookies on this website

First Party Cookies

Here’s a list of the First Party cookies used by us, and what we use them for.




Our website management system uses a number of cookies to make sure that pages load quickly and correctly for each visitor. Cookies are also used to ensure that each visit remains secure and that users are logged out after a period of inactivity.




_gat_globalTracker _gid

Persistent Persistent Session Persistent

These are Google Analytics cookies that help us collect anonymous traffic data to understand how our customers navigate through our website. They help us to understand how much time customers spend on each page of the website. They anonymously track the number of times a visitor has been to the website before, when the first and last visit took place, and which other websites he/she has visited. Please visit Google Analytics Privacy to find out more about the cookies used. To find out how to opt out from these cookies please click here.









Session Persistent Persistent Session Session Persistent Session Persistent Persistent

These cookies enable Qubit analytics software which helps us collect and analyse visitor information such as browser usage, new visitor numbers, shopping times and response to marketing activity. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies never shows any personally identifiable information. Click here to read more about Qubit’s Privacy Policy.



This cookie is used by FullStory for session tracking. Click here to read more about Fullstory’s Privacy Policy.





We use Sailthru for our marketing campaigns. The cookies are used to track the products you are most interested in, this allows us to tailor offers and marketing campaigns to your pet’s needs. Click here to read more about Sailthru’s Privacy Policy.



Microsoft Bing Ads Universal Event Tracking (UET) tracking cookie. Click here to read more about Bings’s Privacy Policy.



This cookie is set by the CloudFlare service to identify trusted web traffic. It does not correspond to any user id in the web application, nor does the cookie store any personally identifiable information. Click here to read more about CloudFlare’s Privacy Policy.



These cookies are used by OptinMonster to identify new vs. returning visitors for behavioural marketing purposes. Click here to read more about OptinMonster’s Privacy Policy.

Third Party Cookies

Paws works with a number of Third Parties to improve our services to you. Some of those Third Parties can leave cookies on your computer. We do not control those cookies and we recommend that you check Third Party websites for more information.

You are able to check and manage (opt in / opt out) advertising cookies by visiting the following websites:

Here are the Third Parties that we work with who can leave cookies on your computer:

Google Adwords The Google AdWords cookie is used to track conversions from ads in the Google search and on the Google Display network, as well as retargeting. The retargeting is anonymous targeting of ads across the Google display network. To learn more about Google AdWords privacy policy click here. PayPal Computop We use Computop and PayPal to process payments on our website. They may place one or more cookies on your computer during the payment process however they will never store any personal information in them. To learn about PayPal privacy policy please clicks here. To read about shopper privacy policy, cookies and internet shopping safety with Computop please click here.
Social Networking:
  • Facebook
  • Twitter
  • Google+
  • YouTube
We use a number of social networking tools like Facebook who may drop cookies on your computer when you access their websites via ours. To learn about the cookies they use and read about their privacy policy click on the below links:
Trust Pilot TrustPilot is our ratings and review service partner, enabling our visitors to find reviews on Pet-Supermarket from our customers. To learn more about Trust Pilot privacy policy click here.
Yahoo / Bing These cookies are only set if you found our site through a sponsored ad on Bing or Yahoo. They collect information in an anonymous form on how visitors navigate to and through our website. They also help us make our advertising more effective. To read about Yahoo privacy policy, cookies and how to opt out click here. For Bing privacy policy click here.
Adsense We use third party advertisements from Google Adsense to support our site. Google Adsense uses cookies to enable it and its partners to serve ads to our users based on their visit to our sites and/or other sites on the internet. Find out more here. For Google Adsense privacy policy click here.

What are my options

If you do accept the use of cookies in accordance with this policy, you will be able to use our website normally.

If you do not agree to this policy and to the use of cookies, simply do not use this website.

Even if you agree to our using cookies, you can always manually disable or delete cookies in your browser. This approach may allow a more gradual approach as you will be able to accept some cookies and reject others. Most browsers allow you to refuse cookies. Blocking all cookies will, however, have a negative impact upon the usability of our websites.

You can also delete cookies already stored on your computer. Obviously, doing this may have a negative impact on the usability of our website. However, please note that the deleted cookies will be reapplied the next time you visit our website.

Changing this policy

Our policies need to be changed from time to time to reflect changes in our business. Please check our website on a regular basis to see recent changes. We will never materially change our policies and practices to make them less protective of user information collected in the past without the consent of affected users.